It's been a big week for the iCabbi team as our Move AI product launches in North America. Our customers have been looking for an effective NEMT solution for a long time. We listened, and have invested heavily in developing the right solution for our fleets to transform their medical transportation offerings and scale like never before.
Move AI is built on the integration of iCabbi with Moovex, including complex customisation that enables NEMT-specific capabilities. This has taken over 18 months of R&D commitment and we are very, very happy with the outcome. Our acquisition of Moovex in January secures our commitment to the product, with scoping already underway for the next phase of development.
Move AI offers shared rides and advanced route optimization. In addition to patient transportation, it can also be applied to other use cases such as school bus, employee shuttles and microtransit.
There is a ton of demand for this product, and the waitlist is building fast. But how exactly will this work, and how soon will fleets get onboard? Sinead Gillett and Bob Nixon caught up to chat about the launch of Move AI in North America, what customers can expect from their implementation, and the upcoming Innovate 2024 conference in Orlando.
The Powerful Features of Move AI
- 100+ Configurable Parameters: Every patient has different needs, and every health plan has specific rules. Move AI gives you the ability to flexibly plan individual trips or grouped journeys based on complex rules, limits and requirements.
- Driver Assignment Rules: Set parameters relating to driver shift limits, distance, priorities, earnings and desired utilization outcomes.
- Driver Scheduling: Manage driver availability by inputting and allocating shift slots and blocking time-off.
- Automation Engine: Move AI saves you time and money by generating optimized routes in seconds. Set up rules and workflows that use advanced intelligence to create the most efficient routing scenarios possible.
- Driver App with Manifest: Drivers receive their daily schedule of individual trips and grouped journeys on the driver app.
- Real-time Reoptimization: You can't predict everything, so you need a smart NEMT solution that can adapt quickly and easily to live changes. Move AI works to mitigate real-time disruption by routinely checking and adapting to live data feeds.
About Move AI
Move AI is rideshare-grade orchestration for NEMT. It gives brokers and transportation providers the freedom to grow by handling the nuances of every trip with built-in speed, precision, automation, and compliance.



